Users of BlackBerry devices are finding that connection to BlackBerry services are failing today, with the outage hitting users in Europe, the Middle East and Africa.
In the UK Vodafone has said that some users have reported experiencing problems with emails and the BlackBerry Messenger service, although it seems that voice and text services are unaffected at this time.
Times have been tough for Research In Motion, with the BlackBerry brand losing favour with general smartphone users, as well as in the core enterprise markets and amongst younger users whose primary usage revolves around the BBM service.
At the end of January RIM will be showcasing a new range of BlackBerry handsets running on the firm's new BB10 Operating System, so any bad news surrounding the reliability of BlackBerry services is going to be particularly unwelcome at this time. RIM will be hoping that the problem is not as serious as the outage that occurred in late 2011, when BlackBerry services remained offline for several days.
There are currently no time limits offered for a resolution to the connection services. As well as acknowledging the problems, a Vodafone spokesperson said that they were working hard with RIM to restore full service to customers as soon as possible. Additional updates will be posted by Vodafone on their Twitter account when further information is available.
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